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The extra ice was worth it—my chocolates arrived perfectly solid even though it was pushing 90 degrees here. One pack melted completely by delivery time, so I’m glad I paid for the upgrade rather than relying on the freebie.

The extra ice packs kept the chocolate perfectly firm even though the package sat on my porch for a few hours in the sun. Only minor gripe is the ice takes up a lot of room in the box, but that's kind of the point.